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Available for senior roles

Zoran
Šapić

Two decades of building quality into systems that matter — from aviation asset management to e-commerce platforms to AI testing at one of the world's largest airlines.

View Experience ↓ LinkedIn ↗
Currently in Dubai, UAE · The Emirates Group
0 Years of Experience
0 Test Coverage Increase
0 Chess Elo Rating
0 Languages Spoken
Career

Work Experience

From Croatian classifieds to global aviation to Dubai's flagship airline group.

The Emirates Group Jan 2025 – Present
Lead Senior QA Engineer
📍 Dubai, UAE
  • Improving maturity of quality and adjacent engineering processes across the full SDLC
  • Introducing Policies, Processes & Procedures to establish baselines for all team members
  • Implementing Agile/Scrum processes and ceremonies organisation-wide
  • Applying the People–Process–Technology framework at scale
  • Testing an internal AI system that converts business briefs into feature requirements and JIRA stories, including a coding assistant built on those outputs
AI Testing Agile/SAFe SDLC Process Design P-P-T Framework
SCAYLE GmbH (ABOUT YOU SE) Mar 2022 – Jan 2025
Senior QA Engineer
📍 Remote (Hamburg, Germany)
  • Core contributor to a new SaaS e-commerce platform used by major European brands
  • Developed an API testing strategy that increased test coverage by 60×
  • Implemented CI/CD pipelines (GitLab) and E2E test automation for back-end applications
  • Created, maintained and executed regression test suites for customer-specific use cases
  • Established and improved multiple QA processes with full visual documentation
Postman (JS) GitLab CI/CD E2E Automation API Testing Defect Management
AerData B.V. — A Boeing Company Nov 2014 – Feb 2022
Software Quality Assurance Lead
📍 Remote (Netherlands)
  • Led QA on a new aviation-industry-standard asset management platform
  • Created and audited Test Strategy for the product's entire test lifecycle
  • Automated performance testing across 10+ microservices (JMeter → ADO Pipeline → BlazeMeter)
  • Developed and maintained E2E test plans across multiple Azure DevOps modules
  • Applied InfoSec fundamentals: NIST CSF, NIST 800-53r4, OWASP, SANS, ISTQB Security Tester
JMeter BlazeMeter Azure DevOps Ranorex OWASP Selenium
Digitalium d.o.o. Oct 2012 – Feb 2014
Lead Tester (International Project)
📍 Zagreb, Croatia
  • Led testing of an international online & offline classifieds platform
  • Organized and distributed testing tasks across the team
  • Wrote test cases, reported bugs, made SEO adjustments, reported progress to Project Managers and Investors
Test Management SEO Frontend Testing
Oglasnik d.o.o. Oct 2005 – Aug 2012
Product Manager → BU Online Manager → Category Manager → Sales
📍 Zagreb, Croatia
  • Progressed from Online Sales through Category Manager to supervising 30 people across Sales, Development, Marketing & Support
  • Responsible for development of 5 sites, advertising budget, and all marketing activities
  • Launched Croatia's first online classifieds products; managed AdWords, AdSense, SEO and product roadmaps
Product Management P&L Team Leadership AdWords
e-Studio (Own company) + Earlier roles 2001 – 2005
Owner / Central Distribution Manager / Programmer
📍 Zagreb, Croatia
  • Founded e-Studio: web design, database programming, prepress, and IT maintenance
  • Central Distribution Manager for Croatia at Distribucija promotivnih materijala d.o.o.
  • Assembler programmer for mobile networks at Siemens d.d.
Web Design Assembler Database Programming
Capabilities

Skills & Tools

A deep toolkit built across aviation, e-commerce, and enterprise software domains.

QA Engineering
Test Strategy & SDLC98%
API Test Automation (Postman)95%
E2E & Regression Testing92%
Performance Testing (JMeter)88%
Security Testing (OWASP)80%
Process & Leadership
Agile / SAFe / Scrum96%
Process Design & Documentation95%
Risk Management90%
CI/CD (GitLab / Azure DevOps)85%
AI System Testing82%
Technology Badges
Postman JMeter BlazeMeter Runscope Azure DevOps GitLab CI Ranorex SOAPUI JavaScript C# Selenium TestCafe AngularJS + Protractor JIRA
Credentials

Certifications

ISTQB-certified at the Foundation and Agile levels — the international standard in software testing.

🏅
ISTQB Certified Tester
Foundation Level — International Software Testing Qualifications Board
⚡
ISTQB Certified Agile Tester
Agile Technical Tester Extension — Scrum & Agile methodologies in QA context
🔐
InfoSec Fundamentals
NIST CSF · NIST 800-53r4 · OWASP · SANS · ISTQB Security Tester
🎓
Computer Science Engineer
Zagreb University of Applied Sciences — avg. grade 4.54 / 5.0
Profile

About Zoran

I'm a Quality Manager and Lead Senior QA Engineer with over 25 years of experience across software startups, global e-commerce platforms, a Boeing company, and now one of the world's leading airline groups.

My edge is combining deep technical testing expertise — API automation, CI/CD, performance, security — with strategic process thinking. I don't just find bugs; I build the systems and cultures that prevent them.

Currently at The Emirates Group in Dubai, I'm improving QA maturity across the SDLC and working hands-on with AI-powered engineering systems — testing tools that turn business briefs into JIRA stories and coding assistants built on those outputs.

Away from screens: chess player (Elo 2000), guitar, and badminton keep me sharp and balanced.

  • 🌍 Location Dubai, UAE
  • 🇬🇧 English C1 Advanced
  • 🇩🇪 German B1 Intermediate
  • 🇭🇷 Croatian Native
  • ♟️ Chess Elo 2000
  • 🎸 Hobbies Guitar · Badminton
  • 📍 Origin Zagreb, Croatia

Let's build quality together.

Open to senior QA leadership, Quality Manager, and Principal Engineer roles globally.

✉ zoran.sapic@gmail.com 📞 +385 99 271 7802 in LinkedIn Profile